Shipping Policy

COVID-19 NOTICE

Due to the COVID-19 pandemic, neither UPS nor Door Closer Service Co. can guarantee that orders/shipments using expedited services such as 3 Day Select, 2nd Day Air, Next Day Air will arrive as expected. No refunds will be made on shipping & handling which do not arrive in time.

Shipping & Handling

We offer worldwide shipping through UPS. You will be given a choice of shipping method through UPS with instant pricing provided by UPS. All ground orders received by 11:00 AM EST will be shipped the same day. We offer UPS Ground, Next Day Air A.M., Next Day Air, Next Day Air Saver, 2nd Day Air A.M., 2nd Day Air, 3 Day Select, and UPS Standard to Canada.

Online orders with expedited shipping must be placed by 11:00 AM EST to be processed the same day. If UPS-Red (Overnight) is selected on an order received after 11:00 AM EST on Friday that order will be shipped Overnight for Monday delivery unless "Special Saturday Delivery" is specified by the customer via Phone Call Only. UPS does not ship to P.O. boxes. Special Saturday Delivery not Available for online orders. Online Orders are not processed or shipped on Saturday or Sunday. No collect or 3rd party shipping currently available.

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 3-5 business days. International orders are generally received in under 8 days. Please check our UPS Ground Estimates map for delivery times to your state:

Delivery Delays

Delays caused by a system outage beyond the control of UPS may cause a disruptions to UPS WorldPort Global Air HUb in the United States. As a result some shipments may experience unavoidable delays.

Contigency plans are in place and UPS is working to move shipments to their final destination as quickly as conditions permit. Visit ups.com to track the status of your shipment.

NOTE: UPS Guarantee does not apply on shipments affected by this service disruption. For more information, refer to the UPS Tariff/Terms and Conditions of Service.